Our Commitments

Payment 

La Boutique du Tracteur gives you the possibility to pass orders online on www.laboutiquedutracteur.com and offers the choice of various payment methods.
If your order is made from metropolitan France ou from an overseas french territory (DOM-TOM) you can choose your payment method between a check payment or a SECURE credit card or PAYPAL payment. 

If your choise is made for the check payment do not forget to join to your delivery a sopy of your order or better, write down the order's number. You have to know that the shipping will be delayed due to the time of reception of your mail and the traitment of your payment by check.

Regarding the credit card payment, it is 100% secure and entirely processed by our online banking services, through their own online payment secure platform to whom you will be redirected at the moment of your payment. You will notice the small "lock" icon that certifies you that you are on a secure payment page

If you therefore have any doubt regarding an eventual fraude to your credit card, be aware that all the banks propose systems like the one called "PAYWEB-CARD" by Crédit Mutuel Bank, that allows you to obtain a virtual credit card number availabale just for one transaction. This wants to say that once your online order process is finished, the card number used for this operation will no longer be available and will no longer be usable on line.

For more informations, please follow the link below :

www.creditmutuel.fr/cmma/fr/banques/particuliers/quotidien/regler-vos-depenses/payweb-card-avantages.html

Regarding the Belgian and Swiss customers, only the credit card and bank transfer payment methods are accepted. If the bank transfer method is chosen, all the information regarding La Boutique du Tracteur bank details, will be shown on your screen so you can easily realise your bank transfer. 

Delivery and Shipping


For every order, the delivery and shipping services are provided by our partners, SoColissimo and TNT. You can choose to be delivered at hour home or at a "point-relais" of your choice (only metropolitan France), within 48h-72h. Every express order will be delivered by TNT the day after before 18h in "point-relais"  (for metropolitan France only), with the condition that you pass your order before 13h (except week-ends). 

La Boutique du Tracteur set up delivery and shipping rates like below (avaiiable no matter the number of parts ordered, only the package wheight counts).  

France :  So Colissimo 8.90 Euros, 12.90 Euros ( Express Delivery TNT - for France) or 25 Euros by transporter for certain voluminous or fragil parts like tractor wings.

Europe zone 1 : 25 Euros
(Germany, Belgium, Spain, United kingdom, Luxembourg, Italy, Netherland)

Europe zone 2 : 35.76 Euros
(Austria, Denmark, Ireland, Andorra, Portugal, Sweden, Switzerland (+35.06 €) )

Europe zone 3 : 59.68 Euros
(Finland, Gibraltar, Canaries, Grece)

USA-Canada and DOM TOM : 50 Euros

All our products have been carrefully choosed for their quality. If however there are products that do not correspond to your expectations, you have 14 days from the reception date to return the product.                                                                                                                                                                                                                                                                                                                                           

A "return demand" will be needed so you can return your product. You will find it in your personal account on our website. You have to add your return paper demand to your return package, so your return can be traited with priority. Return packages with no "return code" marked on will be refused. The returned articles should absolutely be new, not used, clean, complete and in their original packaging, for an exchange or refund. The return costs are at customer's charge.